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Freedom of Information Act policy

This policy aims to set out the obligations of Help2Rent to comply with the Freedom of Information Act (FOIA) 2000.

The Freedom of Information Act gives people the right to request, in writing, information from public authorities.  It is intended to promote a culture of openness and accountability amongst public sector bodies, and therefore facilitate better public understanding of how public authorities carry out their duties, why they make the decisions they do, and how they spend public money.

This policy is also available in Welsh. If you would like the policy in another language or format (such as Braille, audio CD, large print or Easy Read) please contact our Information Governance Team.

To find out how to make a request please download the freedom of information policy.

You can make a request under the Freedom of Information Act in a number of ways:

by e-mail: 

in writing:

For requests relating to England:
Attention: Information Governance Team
Help2Rent Limited

Lodge Park

Lodge Lane

Cranham

Colchester

CO4 5NE

7843

Landlords Supported in 2023

7843

Tenants Housed In 2023

8500

Insurance Policies Covered in 2023

923

New Partners In 2023

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COUNCIL PARTNERS

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